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SELF HELP GOVERNMENT OFFICES


Attorney General:
State of California
Office of Attorney General
Department of Justice
PO Box 944255
Sacramento, CA 94244
916-445-9555


BETTER BUSINESS BUREAU

Better Business Bureau
Serving Kern, Inyo, Kings and South Tulare Counties
1601 H Street, Suite 101
Bakersfield CA 93301-4882
Phone: (661) 322-2074 9:00 - 4:00
Fax: (661) 322-8318
http://www.bakersfield.bbb.org
Better Business Bureau
Serving Central California
2519 W Shaw Suite 106
Fresno CA 93711
Phone: (559) 222-8111
Fax: (559) 228-6518
http://www.cencal.bbb.org
Better Business Bureau
Serving Oakland/San Francisco Area and Northwest Coastal California
510 16th Street Suite 550
Oakland CA 94612-1584
Phone: (510) 238-1000 24 hours
Fax: (510) 238-1018
http://www.oakland.bbb.org
Better Business Bureau
BBB of San Francisco (Branch of Oakland)
114 Sansome Street, Suite 1108
San francisco, CA 94104
Phone: (415)243-9999 24 hours
Fax: (415) 291-8172
http://www.oakland.bbb.org
Better Business Bureau
Serving Northern Nevada
991 Bible Way
Reno, NV 89515-1269
Phone: 775-322-0657
Fax: 775-322-8163
http://www.reno.bbb.org
Better Business Bureau
Serving North Central California
400 S Street
Sacramento CA 95814-6997
Phone: (916) 443-6843 8:30 - 5:00
Fax: (916) 443-0376
http://www.sacramento.bbb.org
Better Business Bureau
Serving Los Angeles, Orange, Riverside & San Bernardino Counties
BBB of the Southland
315 N. La Cadena
P.O. Box 970 (92324-0814)
Colton, CA 92324
Phone: 909-825-7280
Fax: (909) 825-6246
http://www.bbbsouthland.org/
Better Business Bureau
City of Los Angeles (Branch of Colton)
3727 West Sixth Street, Suite 607
Los Angeles CA 90020
Phone: (900) 505-1000 in Southern California only 24 hours, $.95/minute
(909) 426-0813 $3.75 flat rate chargeable to major credit card
Fax: (213) 251-9986
http://www.bbbsouthland.org/
Better Business Bureau
Encino, CA (Branch of Colton)
17609 Ventura Blvd., Suite LL03
Encino, CA 91316
818.386.5510 main public line
(818)386-5513 fax
818.386.5510 Credit card line
http://www.bbbsouthland.org/
Better Business Bureau
City of Torrance (Branch of Colton)
20280 S. Vermont Ave., Suite 201
Torrance, CA 90502
Phone: (900) 505-1000 in Southern California only 24 hours, $.95/minute
(909) 426-0813 $3.75 flat rate chargeable to major credit card
Fax: (310) 771-1446
http://www.bbbsouthland.org/
Better Business Bureau
Serving Placentia (Branch of Colton)
550 W. Orangethorpe Ave.
Placentia CA 92870-6837
Phone: (900) 505-1000 in Southern California only 24 hours, $.95/minute
(909) 426-0813 $3.75 flat rate chargeable to major credit card
714.985.8922 main public line
714.985.8920 fax
http://www.bbbsouthland.org/
Better Business Bureau
Serving San Diego and Imperial Counties
5050 Murphy Canyon, Suite 110
San Diego CA 92123
Phone: 858-496-2131
Fax: 858-496-2141
http://www.sandiego.bbb.org/
Better Business Bureau
Serving Santa Clara Valley
2100 Forest Ave, Suite 110
San Jose CA 95128
Phone: (408) 278-7400 9:00 - 4:00
Fax: (408) 278-7444
http://www.sanjose.bbb.org
Better Business Bureau
Serving San Mateo County
510 Broadway, Suite 200
Millbrae, CA 94030-1966
Phone: (650) 552-9222 9:00 - 4:00
Fax: (650) 652-1748
http://www.sanmateo.bbb.org
Better Business Bureau
Serving Tri Counties--San Luis Obispo, Santa Barbara, Ventura Counties
P. O. Box 129
Santa Barbara, CA 93102
Phone: (805) 963-8657 8:30 - 4:30
Fax: (805) 962-8557
http://www.santabarbara.bbb.org
Better Business Bureau
Serving Mid Counties
11 S. San Joaquin St. Suite 803
Stockton CA 95202-3202
Phone: (209) 948-4880 9:00 - 12:00 / 1:00 - 4:00
Fax: (209) 465-6302
http://www.stockton.bbb.org

DEPARTMENT OF CONSUMER AFFAIRS

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     Alternate Site
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State, County and City Government 
Consumer Protection Offices

from the Consumer Action Website

City, county and state consumer protection offices provide consumers with important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest.

City and county consumer offices are familiar with local businesses and local ordinances and state laws. If there is no local consumer office in your area, contact your state consumer office. State offices, sometimes in a separate department of consumer affairs or the attorney general's or governor's office, are familiar with state laws and look for statewide patterns of problems. Consumer protection offices in the U.S. territories also are included.

To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have or if complaint forms are provided.

Many offices distribute consumer materials specifically geared to state laws and local issues. Call to obtain available educational information on your problem.

This list is arranged in alphabetical order by state name.


Alabama

County Offices

Assistant Attorney General
Office of the Attorney General
Consumer Affairs Section
11 South Union St.
Montgomery, AL 36130
334-242-7335
Toll free in AL: 1-800-392-5658
Web site: www.ago.state.al.us

Alaska

State Offices

Consumer Protection Unit
Office of the Attorney General
1031 West 4th Ave.
Suite 200
Anchorage, AK 99501-5903
907-269-5100
Fax: 907-276-8554
Web site: www.law.state.ak.us

Arizona

State Offices

Chief Counsel
Consumer Protection and Advocacy Section
Office of the Attorney General
1275 West Washington St.
Phoenix, AZ 85007
602-542-3702
602-542-5763 (consumer information and complaints)
Toll free in AZ: 1-800-352-8431
TDD: 602-542-5002
Fax: 602-542-4579
Web site: www.ag.state.az.us

Assistant Attorney General
Office of the Attorney General
Consumer Protection
400 West Congress South Bldg., Suite 315
Tucson, AZ 85701
520-628-6504
Toll free in AZ: 1-800-352-8431
Fax: 520-628-6532
Web site: www.ag.state.az.us

County Offices

Cochise County Attorney's Office
Post Office Drawer CA
Bisbee, AZ 85603
520-432-9377
Fax: 520-432-4280

County Attorney
Greenlee County Attorney's Office
PO Box 1717
Clifton, AZ 85533
928-865-4108
Fax: 928-865-4665

County Attorney
Coconino County Attorney's Office
110 East Cherry Ave.
Flagstaff, AZ 86001
928-779-6518
Fax: 928-779-5618

Pinal County Attorney
Pinal County Attorney's Office
PO Box 887
Florence, AZ 85232
520-868-6271
Fax: 520-868-6521

County Attorney
Gila County Attorney's Office
1400 East Ash St.
Globe, AZ 85501
928-425-3231 ext. 298
Fax: 928-425-3720

County Attorney
Navajo County Attorney's Office
PO Box 668
Holbrook, AZ 86025
928-524-4026
Fax: 928-524-4244

County Attorney
Mohave County Attorney's Office
315 North 4th St.
P.O. Box 7000
Kingman, AZ 86402-7000
928-753-0719
Fax: 928-753-2669

County Attorney
Santa Cruz County Attorney's Office
2150 North Congress Dr., Ste 201
Nogales, AZ 85621
520-375-7780
Fax: 520-761-7859

La Paz County Attorney
County Attorney
1320 Kofa Ave.
Parker, AZ 85344
928-669-6118
Fax: 928-669-2019

County Attorney
Yavapai County Attorney's Office
Yavapai County Courthouse
255 East Gurley
Prescott, AZ 86301
928-771-3344
Fax: 928-771-3110

County Attorney
Graham County Attorney's Office
Graham County Courthouse
800 West Main
Safford, AZ 85546
928-428-3620
Fax: 928-428-7200

County Attorney
Apache County Attorney's Office
PO Box 637
St. Johns, AZ 85936
928-337-7560
Fax: 928-337-2427

County Attorney
Yuma County Attorney's Office
168 South Second Ave.
Yuma, AZ 85364
928-329-2270
Fax: 928-329-2284

Arkansas

State Offices

Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
323 Center St.
Suite 200
Little Rock, AR 72201
501-682-2007
501-682-2341 Consumer Hotline
1-800-448-3014 Crime Victims Hotline
501-682-1334 Local Do Not Call Program
1-877-866-8225 In State Do Not Call Program
Toll free: 1-800-482-8982
TDD: 501-682-6073
Fax: 501-682-8118
E-mail: consumer@ag.state.ar.us
Web site: www.ag.state.ar.us

Bermuda

Offices

Inspector
Department of Consumer Affairs
Ingham and Wilkinson Building
129 Front Street
Hamilton, Bermuda, BE HM 12
441-297-7627
Fax: 441-295-6892
E-mail: mcsharpe@bdagov.bm


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California

State Offices

Acting Chief
Bureau of Automotive Repair
California Department of Consumer Affairs
10240 Systems Parkway
Sacramento, CA 95827
916-255-4300
Toll free in CA: 800-952-5210
TDD: 916-255-1369
Web site: www.autorepair.ca.gov

Director
California Department of Consumer Affairs
400 R St.
Suite 3000
Sacramento, CA 95814
916-445-4465
916-445-2643 (Correspondence and Complaint Review Unit)
Toll free in CA: 1-800-952-5210
TDD/TTY: 916-322-1700 or 1-800-326-2297
Web site: www.dca.ca.gov

Attorney General
Office of the Attorney General
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
916-322-3360
Toll free in CA: 1-800-952-5225
TDD: 916-324-5564
Web site: www.caag.state.ca.us

County Offices

Supervising Deputy District Attorney
Criminal Division
Kern County District Attorney's Office
1215 Truxtun Ave.
3rd Floor
Bakersfield, CA 93301
661-868-2350
Fax: 661-868-2135

Deputy District Attorney
Consumer Affairs Unit
Solano County Distict Attorney's Office
600 Union Ave.
Fairfield, CA 94533
707-421-6859
707-421-6800
Fax: 707-421-7986

Senior Deputy District Attorney
Business Affairs Unit
Fresno County District Attorney's Office
1250 Van Ness Ave.
2nd Floor
Fresno, CA 93721
559-488-3836
559-488-3156
Fax: 559-495-1315

Director
Los Angeles County Department of Consumer Affairs
500 West Temple St.
Room B-96
Los Angeles, CA 90012-2706
213-974-1452
Fax: 213-687-0233
Web site: consumer-affairs.co.la.ca.us

Senior Deputy District Attorney
Contra Costa County District Attorney's Office
627 Ferry St.
Martinez, CA 94553
925-646-4620
Fax: 925-646-4683

Deputy District Attorney
Consumer Fraud Unit
Stanislaus County District Attorney's Office
PO Box 442
Modesto, CA 95353-0442
209-525-5550
Fax: 209-525-5545
Web site: www.stanislaus-da.org

District Attorney
Consumer Affairs Division
Napa County District Attorney's Office
931 Parkway Mall
P.O. Box 720
Napa, CA 94559
707-253-4211
707-253-4059
Fax: 707-253-4041

Deputy in Charge
Consumer & Environmental Unit
San Mateo County District Attorney's Office
400 County Center
3rd Floor
Redwood City, CA 94063
650-363-4651

Supervising Deputy District Attorney
Consumer and Environmental Protection Division
Sacramento County District Attorney's Office
PO Box 749
906 G Street, Ste 700
Sacramento, CA 95812-0749
916-874-6174
Fax: 916-874-7660

Monterey County District Attorney
Consumer Protection Division
PO Box 1131
Salinas, CA 93902
831-755-5073
Fax: 831-755-5608

Division Chief
San Diego County District Attorney's Office
330 W. Broadway, Suite 700
San Diego, CA 92101
619-531-4070
Fax: 619-531-4481
Web site: www.sandiegoda.com

Consumer and Environmental Unit
San Francisco County District Attorney's Office
732 Brannan St.
San Francisco, CA 94103
415-551-9595 (public inquiries)
Fax: 415-551-9504
Web site: www.ci.sf.ca.us/casf/

Supervising Deputy District Attorney
Santa Clara County District Attorney's Consumer Protection Unit
70 West Hedding St.
West Wing, 4th Floor
San Jose, CA 95110
408-792-2880 (consumer protection)
408-792-2881 (small claims advisory)
Fax: 408-279-8742
Web site: www.santaclara-da.org

Director
Economic Crime Division
Consumer Fraud Department
County Government Center
1050 Monterey Street, Room 235
San Luis Obispo, CA 93408
805-781-5856
Fax: 805-781-1173
Web site: www.sloda.com

Mediation Coordinator
Marin County Mediation Services
4 Jeannette Prandi Way
San Rafael, CA 94903
415-499-7454
Fax: 415-499-3673

Consumer Protection Division
Marin County District Attorney's Office
Hall of Justice, Room 130
3501 Civic Center Drive
San Rafael, CA 94903
415-499-6495
Fax: 415-499-3719
E-mail: consumer@co.marin.ca.us
Web site: co.marin.ca.us/depts/DA/main/index.cfm

Senior Deputy District Attorney
Consumer Protection Unit
Santa Barbara County District Attorney's Office
1105 Santa Barbara St.
Santa Barbara, CA 93101
805-568-2300
Fax: 805-568-2398

Coordinator
Division of Consumer Affairs
Santa Cruz County District Attorney's Office
701 Ocean St.
Room 200
Santa Cruz, CA 95060
831-454-2050
TDD/TTY: 831-454-2123
Fax: 831-454-2920
E-mail: dat155@co.santa-cruz.ca.us
Web site: www.CO.Santa-Cruz.CA/US

Supervising Deputy District Attorney
San Joaquin County District Attorney's Office
Consumer Affairs Prosecution Unit
222 East Weber, Room 412
P.O. Box 990
Stockton, CA 95202
209-468-9321
Fax: 209-468-0314

District Attorney
Mendocino County District Attorney's Office
PO Box 1000
Ukiah, CA 95482
707-463-4211
Fax: 707-463-4687

Supervisor
Consumer Mediation Section
Ventura County District Attorney's Office
800 South Victoria Ave.
Ventura, CA 93009
805-654-3110
Fax: 805-648-9255
Web site: www.ventura.org/vcda

Consumer Fraud and Environmental Prosecution Unit
Tulare County District Attorney's Office
221 S. Mooney Blvd. Room 224
Visalia, CA 93291
559-733-6411
Fax: 559-730-2658

Supervising Deputy District Attorney
Consumer/Environmental Protection Unit
Orange County District Attorney's Office
401 Civic Center Dr.
West Santana, CA 92701
714-347-8706
Fax: 714-568-1250

City Offices

Supervising Deputy City Attorney
Consumer Protection Division
Los Angeles City Attorney's Office
200 North Main St.
1600 City Hall East
Los Angeles, CA 90012
213-485-4515
Fax: 213-847-0402
E-mail: dkass@atty.lacity.org

Head Deputy City Attorney
Consumer and Environmental Protection Unit
San Diego City Attorney's Office
1200 Third Ave.
Suite 700
San Diego, CA 92101-4106
619-533-5600
Web site: www.sannet.gov/city-attorney

Deputy City Attorney
Consumer Protection and Fair Housing
1685 Main St.
Room 310
Santa Monica, CA 90401
310-458-8336
Fax: 310-395-6727
E-mail: consumers@ci.santa-monica.ca.us
Web site: pen.ci.santa-monica.ca.us/atty/consumer_protection/

Colorado

State Offices

Consumer Protection Division
Colorado Attorney General's Office
1525 Sherman St.
5th Floor
Denver, CO 80203-1760
303-866-5079
Toll free: 1-800-222-4444
Fax: 303-866-5443

County Offices

Chief Deputy District Attorney
Economic Crime Division
El Paso and Teller Counties District Attorney's Office
105 East Vermijo, Suite 205
Colorado Springs, CO 80903-2083
719-520-6002
Fax: 719-520-6006
E-mail: david_zook@co.el-paso.co.us
Web site: http://www.co.el-paso.co.us/DistrictAttorney/default.asp

Chief Deputy District Attorney
Denver District Attorney's Economic Crimes Unit
303 West Colfax Ave., Ste 1300
Denver, CO 80204
720-913-9179
TDD/TTY: 720-913-9182
Fax: 720-913-9177
Web site: www.denverda.org

District Attorney
Archuleta, LaPlata and San Juan Counties District Attorney's Office
PO Drawer 3455
Durango, CO 81302
970-247-8850
Fax: 970-259-0200

District Attorney
Weld County District Attorney's Office
PO Box 1167
Greeley, CO 80632
970-356-4010
Fax: 970-352-8023

District Attorney
Pueblo County District Attorney's Office
201 West 8th St., Suite 801
Pueblo, CO 81003
719-583-6030
Fax: 719-583-6666

Connecticut

State Offices

Commissioner
Department of Consumer Protection
165 Capitol Ave.
Hartford, CT 06106
860-713-6300
Toll free in CT: 1-800-842-2649
Fax: 860-713-7239
Web site: www.state.ct.us/dcp

City Offices

Director of Consumer Protection
City of Middletown
245 DeKoven Dr.
PO Box 1300
Middletown, CT 06457-1300
860-344-3491
TDD: 860-344-3521
Fax: 860-344-3561
E-mail: phil.cacciola@cityofmiddleton.com

Delaware

State Offices

Director
Fraud and Consumer Protection Division
Office of the Attorney General
820 North French St.
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424
Fax: 302-577-6499
Web site: www.state.de.us/attgen/

Director, Consumer Protection Unit
Consumer Protection Unit
Office of Attorney General
820 North French St.
5th Floor
Wilmington, DE 19801
302-577-8600
Toll free in DE: 1-800-220-5424 Delaware Residents Only
Fax: 302-577-3090
Web site: www.state.de.us/attgen/

District of Columbia

District of Columbia Offices

Senior Counsel
Office of the Corporation Counsel
441 4th St. NW
Suite 450-N
Washington, DC 20001
202-442-9828 (consumer hotline)
Fax: 202-727-6546

Florida

State Offices

Economic Crimes Division
Office of the Attorney General
110 SE 6th St.
Fort Lauderdale, FL 33301
954-712-4600
Toll free: 1-866-966-7226
Fax: 954-712-4658
Web site: http://myfloridalegal.com

Economic Crimes Division
Office of the Attorney General
135 West Central Blvd., Suite 1000
Orlando, FL 32801
407-999-5588
Toll free in FL: 1-866-966-7226
Fax: 407-245-0365
Web site: http://myfloridalegal.com

Economic Crimes Division
Office of the Attorney General
PL-01 The Capitol
Tallahassee, FL 32399
850-414-3600
Toll free in FL: 1-866-966-7226
Fax: 850-488-4483
Web site: http://myfloridalegal.com

Director of Multi-State Litigation and Intergovernmental Affairs
Office of the Attorney General
PL-01 The Capitol
Tallahassee, FL 32399
850-414-3300
Toll free in FL: 1-866-966-7226
Fax: 850-410-2672
Web site: http://myfloridalegal.com

Economic Crimes Division
Office of the Attorney General
Concourse Center 4
3507 E. Frontage Rd., Suite 325
Tampa, FL 33607
813-287-7950
Toll free in FL: 1-866-966-7226
Fax: 813-287-7950
Web site: http://myfloridalegal.com

Economic Crimes Division
Office of the Attorney General
1515 N. Flagler Ave., Suite 900
West Palm Beach, FL 33401
561-837-5000
Toll free in FL: 1-866-966-7226
Fax: 561-837-5109
Web site: http://myfloridalegal.com

County Offices

Director
Pinellas County Office of Consumer Protection
15251 Roosevelt Blvd
Suite 209
Clearwater, FL 33760
727-464-6200
TDD/TTY: 727-464-6088
Fax: 727-464-6129
Web site: www.pinellascounty.org

Director
Broward County Consumer Affairs Division
115 South Andrews Ave.
A460
Fort Lauderdale, FL 33301
954-765-5350, ext. 232
Fax: 954-765-5309
E-mail: mfandel@broward.org
Web site: www.broward.org/consumer

Chief, Assistatn State Attorney
Dade County Economic Crime Unit
Office of the State Attorney
1350 NW 12th Ave.
5th Floor, Graham Building
Miami, FL 33136-2111
305-547-0671
Fax: 305- 547-0717

Director
Consumer Services Department
Miami-Dade County
140 West Flagler St.
Suite 903
Miami, FL 33130
305-375-3677 (Consumer Hotline)
TDD/TTY: 305-375-4177
Fax: 305-375-4120
E-mail: consumer@miamidade.gov
Web site: www.co.miami-dade.fl.us/csd

Investigator
Pasco County Consumer Affairs Division
7530 Little Road
New Port Richey, FL 34654
727-847-8106
352-521-5179
Fax: 727-847-8191

Chief Investigator
Orange County Consumer Fraud Unit
415 North Orange Ave.
P.O. Box 1673
Orlando, FL 32802
407-836-2490
Fax: 407-836-1210
E-mail: fraudhelp@sao9.org
Web site: www.orangecountyfl.net

Administrator Consumer Protection Agency
Hillsborough County Consumer Protection Agency
8900 N. Armenia Ave., Ste 226
Tampa, FL 33604-1067
813-903-3430
Fax: 813-903-3432
Web site: www.hillsboroughcounty.org

Director
Palm Beach County Division of Consumer Affairs
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
561-712-6600
Fax: 561-712-6610
E-mail: consumer@co.palm-beach.fl.us
Web site: www.pbcgov.com/consumer

City Offices

Chief of Consumer Affairs
City of Jacksonville Division of Consumer Affairs
St. James Building
117 West Duval Street, Suite M-100
Jacksonville, FL 32202
904-630-3467
Fax: 904-630-3458
Web site: www.coj.net/Departments/Regulatory+and+Environmental+Services/Consumer+Affairs/default.htm

Georgia

State Offices

Administrator
Governor's Office of Consumer Affairs
2 Martin Luther King, Jr. Dr.
Suite 356
Atlanta, GA 30334
404-656-3790
Toll free in GA (outside Atlanta area): 1-800-869-1123
Fax: 404-651-9018
Web site: www2.state.ga.us/gaoca

Hawaii

State Offices

Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
345 Kekuanaoa St. Room 12
Hilo, HI 96720
808-933-0910
Fax: 808-933-8845

Executive Director
Office of Consumer Protection
Department of Commerce and Consumer Affairs
235 South Beretania St.
Room 801
Honolulu, HI 96813
808-586-2636
Fax: 808-586-2640

Investigator
Office of Consumer Protection
Dept of Commerce and Consumer Affairs
1063 Lower Main St., Ste C-216
Wailuku, HI 96793
808-984-8244
Fax: 808-243-5807
Web site: www.state.hi.us/dcca/

Idaho

State Offices

Deputy Attorney General
Consumer Protection Unit
Idaho Attorney General's Office
650 West State St.
Boise, ID 83720-0010
208-334-2424
Toll free in ID: 1-800-432-3545
Fax: 208-334-2830
Web site: www.state.id.us/ag

Illinois

State Offices

Office of the Attorney General
1001 East Main St.
Carbondale, IL 62901
618-529-6400
Toll free in IL: 1-800-243-0607 (consumer hotline serving southern Illinois)
TDD: 618-529-0607
Fax: 618-529-6416

Bureau Chief
Consumer Fraud Bureau
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3580
Toll free in IL: 1-800-386-5438
TDD: 312-814-3374
Fax: 312-814-2549 or 312.814.3806
Web site: www.ag.state.il.us

Chief
Consumer Protection Division of the Attorney General Office
100 West Randolph
12th Floor
Chicago, IL 60601
312-814-3000
TDD: 312-793-2852
Fax: 312-814-2593
Web site: www.ag.state.il.us

Governor's Office of Citizens Assistance
222 South College Room 106
Springfield, IL 62706
217-782-0244
Toll free in IL: 1-800-642-3112
Fax: 217-524-4049
E-mail: governor@state.il.us

County Offices

Supervisor
Cook County State Attorney's Office
Consumer Fraud Division
69 West Washington
Suite 700
Chicago, IL 60602
312-603-8700

State's Attorney
Madison County Office of State's Attorney
157 North Main St., Suite 402
Edwardsville, IL 62025
618-692-6280
Fax: 618-656-7312

Bureau Chief of Consumer Fraud
Department of Consumer Affairs serving Central Illinois
Office of the Attorney General
500 South Second St.
Springfield, IL 62706
217-782-1090
Toll free in IL: 1-800-243-0618
217-785-2771
Fax: 217-782-1097
E-mail: attorney_general@atg.state.il.us
Web site: www.ag.state.il.us

City Offices

Commissioner
Chicago Department of Consumer Services
121 North LaSalle St.
Room 808
Chicago, IL 60602
312-744-4006
TDD: 312-744-9385
Fax: 312-744-9089
Web site: www.ci.chi.il.us/ConsumerServices/

Administrator
City of Des Plaines Consumer Protection Office
City of Des Plaines
1420 Miner St.
Des Plaines, IL 60016
847-391-5006
Fax: 847-391-5378
E-mail: admin@desplains.org

Indiana

State Offices

Chief Counsel and Director
Consumer Protection Division
Office of the Attorney General
Indiana Government Center South
402 West Washington Street, 5th Floor
Indianapolis, IN 46204
317-232-6201
Toll free in IN: 1-800-382-5516 Consumer Hotline
Fax: 317-232-7979
Web site: www.in.gov/attorneygeneral

County Offices

Marion County Prosecuting Attorney
Marrion County Prosecuting Attorney's Office
560 City-County Building
200 East Washington Street
Indianapolis, IN 46204-3363
317-327-3892
TDD/TTY: 317-327-5186
Fax: 317-327-5409
Web site: www.indygov.org

Iowa

State Offices

Assistant Attorney General
Consumer Protection Division
Office of the Attorney General
Director of Consumer Protection Division
1300 East Walnut St., 2nd Floor
Des Moines, IA 50319
515-281-5926
Fax: 515-281-6771
E-mail: consumer@ag.state.ia.us
Web site: www.IowaAttorneyGeneral.org

Kansas

State Offices

Deputy Attorney General
Consumer Protection Division
Office of the Attorney General
120 SW 10th
4th Floor
Topeka, KS 66612-1597
785-296-3751
Toll free in KS: 1-800-432-2310
TDD/TTY: 785-291-3767
Fax: 785-291-3699
E-mail: cprotect@ksag.org
Web site: www.ink.org/public/ksag

County Offices

Johnson County District Attorney's Office
Consumer Protection Division
Johnson County Courthouse
100 North Kansas Ave.
Olathe, KS 66061
913-715-3003
Fax: 913-715-3040

Jr. Deputy District Attorney
Office of the District Attorney
Consumer Fraud & Economic Crime Division
535 North Main St., 1st Floor
Wichita, KS 67203-3747
316-383-7921
Toll free in KS: 1-800-432-2310
Fax: 316-383-4669
E-mail: consumer@sedgwick.gov

 

Kentucky

State Offices

Director
Consumer Protection Division
Office of the Attorney General
1024 Capital Center Dr.
Frankfort, KY 40601
502-696-5389
Toll free in KY: 1-888-432-9257
Fax: 502-573-8317
E-mail: consumerprotection@law.state.ky.us
Web site: www.kyattorneygeneral.com/cp

Assistant Attorney General
Consumer Protection Division
Office of the Attorney General
9001 Shelbyville Road
Suite 3
Louisville, KY 40222
502-425-4825
Fax: 502-573-8317 Lori

Louisiana

State Offices

Chief
Consumer Protection Section
Office of the Attorney General
301 Main St. Suite 1250
Baton Rouge, LA 70801
Toll free nationwide: 1-800-351-4889
Fax: 225-342-9637
Web site: www.ag.state.la.us

County Offices

Consumer Protection Section
Jefferson Parish District Attorney
100 Derbigny St.
Gretna, LA 70053-5894
504-368-1020
Fax: 504-361-2899

Maine

State Offices

Director
Office of Consumer Credit Regulation
35 State House Station
Augusta, ME 04333-0035
207-624-8527
Toll free in ME: 1-800-332-8529
TDD/TTY: 207-624-8563
Fax: 207-582-7699
Web site: www.mainecreditreg.org

Division Chief
Public Protection Division
Office of the Attorney General
6 State House Station
Augusta, ME 04333-0006
207-626-8800

Maine Attorney General's Consumer Mediation Sevice
6 State House Station
Augusta, ME 04333
207-626-8849
Web site: www.state.me.us/ag

Maryland

State Offices

Chief
Consumer Protection Division
Office of the Attorney General
200 Saint Paul Place
16th Floor
Baltimore, MD 21202-2021
410-528-8662 (consumer complaint hotline)
410-576-6550 (consumer information)
410-528-1840 (health advocacy unit)
TDD: 410-576-6372 (Maryland only)
Fax: 410-576-7040
E-mail: consumer@oag.state.md.us
Web site: www.oag.state.md.us/consumer

Manager
Business Licensing & Consumer Service
Motor Vehicle Administration
6601 Ritchie Highway, NE
Glen Burnie, MD 21062
410-768-7248
Fax: 410-768-7602

Regional Offices

Administrator
Maryland Attorney Generals' Office
Consumer Protection Division
138 East Antietam St, Ste 210
Hagerstown, MD 21740-5684
301-791-4780
410-576-6372
Fax: 301-791-7178

Consumer Affairs Specialist
Eastern Shore Branch Office
Consumer Protection Division
Office of the Attorney General
201 Baptist St.
Suite 30
Salisbury, MD 21801-4976
410-543-6620
Fax: 410-543-6642
Web site: www.oag.state.md.us

County Offices

Administrator
Howard County Office of Consumer Affairs
6751 Columbia Gateway Dr.
Columbia, MD 21046
410-313-6420
Fax: 410-313-6453
E-mail: shannan@co.ho.md.us

Division Chief
Montgomery County Division of Consumer Affairs
100 Maryland Ave.
Suite 330
Rockville, MD 20850
240-777-3636
TDD: 240-777-3679
Fax: 240-777-3768
Web site: www.co.mo.md.us/hca

Massachusetts

State Offices

Director
Executive Office of Consumer Affairs and Business Regulation
10 Park Plaza room 5170
Boston, MA 02116
617-973-8700 general info
617-973-8787 consumer hotline
in MA 1-888-283-3757
TDD/TTY: 617-973-8790
Fax: 617-973-8798
E-mail: consumer@state.ma.us
Web site: www.state.ma.us/consumer

Attorney General
Consumer Protection and Antitrust Division
Office of the Attorney General
200 Portland St.
Boston, MA 02114
617-727-8400 The Consumer Hotline - information and referral to local county and city government consumer offices (listed below) that work in conjunction with the Department of the Attorney General
Fax: 617-727-3265
Web site: www.ago.state.ma.us

Consumer Protection and Antitrust Division
Office of the Attorney General - Springfield
436 Dwight St.
Springfield, MA 01103
413-784-1240
Fax: 413-784-1244

County Offices

Mayor's Office of Consumer Affairs and Licensing
Boston City Hall
Room 817
Boston, MA 02201
617-635-3834
617-635-4165
Fax: 617-635-4174
Web site: www.cityofboston.gov/consumeraffairs

Cambridge Consumers' Council
831 Massachusetts Ave
Cambridge, MA 02139
617-349-6150
Fax: 617-349-6148
Web site: www.ci.cambridge.ma.us/~Consumer

Fall River Consumer Program
One Government Center
Fall River, MA 02722
508-324-2672
Fax: 508-324-2626

Consumer Protection Division
North Western District Attorney's Office
238 Main Street
Greenfield, MA 01301
413-774-5102
Fax: 413-773-3278

Consumer Protection Program
Haverhill Community Action, Inc.
25 Locust St.
Haverhill, MA 01830
978-373-1971
Fax: 978-373-8966

Consumer Assistance Council, Inc.
149 Main St.
Hyannis, MA 02601
508-771-0700
Toll free: 1-800-867-0701
Fax: 508-771-3011
Web site: www.consumercouncil.com

Consumer Protection Program
Greater Lawrence Community Action Council, Inc.
Consumer Protection Program
350 Essex St.
Lawrence, MA 08140
978-681-4990
Fax: 978-681-4949
Web site: www.glcac.org/consumer.htm

Middlesex Community College Law Center
Local Consumer Program
33 Kearney Square Room 117
Lowell, MA 01852
978-656-3342
Fax: 978-656-3339
E-mail: dunnk@middlesex.cc.ma.us

Medford Consumer Advisory Commission
90 Main St.
Medford, MA 02155
781-393-2460
Fax: 781-393-2342

Consumer Assistance Office - Metro West, Inc.
209 West Central St.
Natick, MA 01760
508-651-8812
Fax: Fax: 508-647-0661

Newton-Brookline Consumer Office
Newton City Hall
1000 Commonwealth Ave.
Newton, MA 02465
617-552-7205
Fax: 617-552-7027

Director
Mass PIRG Consumer Action Center
182 Green St.
North Weymouth, MA 02191
781-335-0280
Fax: 781-340-3991
E-mail: jfoyconsumeraction2@juno.com

Berkshire County Consumer Advocates, Inc.
150 North St.
Pittsfield, MA 01201
413-443-9128
Toll free: 1-800-540-9128
Fax: 413-496-9225

Consumer Aid Program
South Shore Community Action Council, Inc.
265 South Meadow Road
Plymouth, MA 02360
508-747-7575 x226
Fax: 508-746-5140
E-mail: lmtilley@sscac.org

Norfolk District Attorney's Office
10 Granite St.
Quincy, MA 02169
617-984-5600 ext. 118
Fax: 617-769-6101

Revere Consumer Affairs Office
City Hall 281 Broadway
Revere, MA 02151
781-286-8114
Fax: 781-284-6999

Mayor's Office of Consumer Information
City of Springfield
1243 Main St.
Springfield, MA 01103
413-787-6437

Director
Consumer Council of Worcester County
484 Main St.
2nd Floor
Worcester, MA 01608-1690
508-754-1176
Fax: 508-754-0203
E-mail: dreilly@wcac.net

Michigan

State Offices

Director
Bureau of Automotive Regulation
Michigan Department of State
Lansing, MI 48918-1200
517-373-4777
Toll free in MI: 1-800-292-4204
Fax: 517-373-0964

Assistant in Charge
Consumer Protection Division
Office of Attorney General
PO Box 30213
Lansing, MI 48909
517-373-1140 (complaint information)
517-373-1110
Fax: 517-241-3771

County Offices

Chief Investigator
Bay County Consumer Protection Unit
1230 Washington - Courthouse
Bay City, MI 48707-5994
517-895-4139
Fax: 517-895-4167

Director
Consumer Protection Department
Macomb County
Office of the Prosecuting Attorney
Macomb County Administration Bldg
One South Main Street 3rd FL
Mt. Clemens, MI 48043
810-469-5600
810-469-5350
Fax: 810-469-5609

City Offices

Director
City of Detroit Consumer Affairs Department
65 Cadillac Square
Suite 1600
Detroit, MI 48226
313-224-3508
313-224-6995 (complaints)
Fax: 313-224-2796
E-mail: castillojr@cadtwr.ci.detroit.mi.us
Web site: www.ci.detroit.mi.us

Minnesota

State Offices

Manager
Consumer Services Division
Minnesota Attorney General's Office
1400 NCL Tower
445 Minnesota Street
St. Paul, MN 55101
612-296-3353
Toll free: 1-800-657-3787
Fax: 612-282-5801
E-mail: consumer.ag@state.mn.us
Web site: www.ag.state.mn.us/consumer

County Offices

Director, Citizens Info Hotline
Hennepin County Citizen Information Hotline
Office of Hennepin County Attorney
C-2000 County Government Center
Minneapolis, MN 55487
612-348-4528
TDD/TTY: 612-348-6015
Fax: 612-348-9712
E-mail: citizeninfo@hennipin.mn.us
Web site: www.co.hennepin.mn.us/coatty/hcatty.htm

City Offices

Director
Division of Licenses & Consumer Services
Minneapolis Department of Regulatory Services
City Hall, Room 1C
350 South 5th Street
Minneapolis, MN 55415
612-673-2080
TDD/TTY: 612-673-3300/3360
Fax: 612-673-3399
E-mail: opa@ci.minneapolis.mn.us
Web site: www.ci.minneapolis.mn.us

Mississippi

State Offices

Director
Consumer Protection Division of the Mississippi Attorney General's Office
P.O. Box 22947
Jackson, MS 39225-2947
601-359-4230
Toll free in MS: 1-800-281-4418
Fax: 601-359-4231
Web site: www.ago.state.ms.us

Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson St.
P.O. Box 1609
Jackson, MS 39201
601-359-1111
Fax: 601-354-6502
Web site: www.mdac.state.ms.us

Missouri

State Offices

Deputy Chief Counsel
Consumer Protection and Trade Offense Division
PO Box 899
1530 Rax Court
Jefferson City, MO 65102
573-751-6887
573-751-3321
Toll free in MO: 1-800-392-8222
TDD/TTY toll free in MO: 1-800-729-8668
Fax: 573-751-7948
E-mail: attgenmail@moago.org
Web site: www.ago.state.mo.us

Montana

State Offices

Chief Legal Counsel
Consumer Affairs Unit
Department of Administration
1424 Ninth Ave.
Box 200501
Helena, MT 59620-0501
406-444-4312 (Misc.)
406-444-9405 (Telemarketing)
406-444-1588 (Automotive)
Fax: 406-444-2903

Nebraska

State Offices

Assistant Attorney General
Department of Justice
2115 State Capitol
P.O. Box 98920
Lincoln, NE 68509
402-471-2682
Toll free in state: 1-800-727-6432
Fax: 402-471-0006
Web site: www.nol.org/home/ago

Nevada

State Offices

Commissioner
Nevada Consumer Affairs Division
1850 East Sahara
Suite 101
Las Vegas, NV 89104
702-486-7355
Toll free: 1-800-326-5202
TDD: 702-486-7901
Fax: 702-486-7371
E-mail: ncad@fyiconsumer.org
Web site: www.fyiconsumer.org

Bureau of Consumer Protection
555 E. Washington Ave, Ste. 3900
Las Vegas, NV 89101
702-486-3420

Deputy Chief Investigator
Consumer Affairs Division
Department of Business and Industry
4600 Kietzke Lane, Building B, Suite 113
Reno, NV 89502
775-688-1800
Toll free in NV: 1-800-326-5202
TDD: 775-486-7901
Fax: 702-688-1803

New Hampshire

State Offices

Consumer Protection and Antitrust Bureau
New Hampshire Attorney General's Office
33 Capitol St.
Concord, NH 03301
603-271-3641
TDD toll free: 1-800-735-2964
Fax: 603-271-2110
Web site: www.state.nh.us/nhdoj/Consumer/cpb.html

New Jersey

State Offices

Department of Law and Public Safety
Division of Consumer Affairs
PO Box 45025
Newark, NJ 07101
973-504-6200
Toll free: 1-800-242-5846
E-mail: askconsumeraffairs@smtp.lps.state.nj.us
Web site: www.state.nj.us/lps/ca/home.htm

County Offices

Director
Atlantic County Division of Consumer Affairs
1333 Atlantic Ave.
8th Floor
Atlantic City, NJ 08401
609-343-2376
609-345-6700
Fax: 609-343-2322
Web site: www.aclink.org/law/mainpages/conshome.htm

Director/Superintendent
Camden County Office of Consumer Protection/Weights and Measures
Jefferson House
Lakeland Road
Blackwood, NJ 08012
609-374-6161
609-374-6001
Toll free in NJ: 800-999-9045
Fax: 609-232-0748
E-mail: consumer@co.camden.nj.us
Web site: www.co.camden.nj.us

Director
Department of Consumer Affairs & Weight & Measures
Cumberland County Department of Consumer Affairs and Weights and Measures
788 East Commerce St.
Bridgeton, NJ 08302
856-453-2203
Fax: 856-453-2206
E-mail: louismo@co.cumberland.nj.us

Director/Superintendent
Cape May County Consumer Affairs Weights and Measures
4 Moore Road
Cape May Court House, NJ 08210
609-463-6475
Fax: 609-465-4639
E-mail: mbrogan@co.cape-may.nj.us

Senior Investigator
Essex County Division of Consumer Action/Consumer Services